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A seamless, attentive, personal booking service for every guest chatting via Front Desk live chat, and peace of mind for hoteliers.We thought we’d hand over to Thomas, our Front Desk Product Manager, to talk you through exactly how we got here.This means one less barrier to booking for the guest.

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This enables you to modify the chat system to match your own websites branding and design.

Add extra levels of security for your users by enabling SSL encryption with our Business live chat packages.

Free: 1 operator, 1 department, Limited Features, Ads Premium: Additional Features: $2/month each.

” From here you can edit the layout, look and feel, Text and more.

For example, visitors may have a simple question about a product but don’t want to pick up a phone.

Users are more likely to trust a company that they can get in contact with quickly, conveniently and for free!

The card details are available to you for 72 hours only - after that they are wiped from the PCI-compliant storage system.

We’re pretty excited about what this means for hoteliers and their guests.

In this case that would mean regularly checking all reservation staff email accounts and deleting any customer card details. That’s why we’ve built a new feature that allows staff to request card details from a guest within their conversation.

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